Head of Quality
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| Job Type | Permanent |
| Location | Dhaka, Bangladesh |
| Location | Bangladesh, Rest of World |
| Sector | Production & Technical - Quality Assurance / Quality ControlInternational |
| Salary | Competitive, dependent upon experience |
| Start Date | |
| Job Ref | 2210141 |
- Description
- Head of Quality - Apparels
A new role has come up in Bangladesh for a Head of Quality with a British retailer. The role is to oversee the Quality of the whole production (all third-party), manage a team of QA/QC. The role reports into the Country Manager
About the Company
The business is a multi-product retailer of apparels selling kids, ladies and menswear (woven, knits, jersey, denim) through its stores in the UK. They source from Bangladesh, India, China, Vietnam, Cambodia, Egypt, Turkey etc.
Head of Quality: The Role:
- Develop, manage implement, communicate, and maintain a quality plan. Develop the quality standard and implementation rules for achieving the quality of the garments.
- Effectively interact with the Technical, Development, and Production team.
- Support and advise factory partners on solving Quality related issues.
- Maintains and improves product quality by monitoring product requirements, SOP, compliance and technical support.
- Manage the Quality Management System (QMS)
- Plan, promote and organize training activities related to the product quality and reliability.
- Reviewing all approvals are in place for each product/ colour option, test reports approved.
- Assessing bulk shipment samples (Gold seal samples) including fitting, key measurements, and product quality against pre-production specifications and approved pre-production samples.
- Sample management of Shipment samples and product specifications to be passed to internal QC team.
- Work with factories to resolve any deliveries that Fail suppliers AQL checks before leaving the factory- minimising delay to ex-factory, ensuring Quality issues are resolved ahead of agreeing shipment.
- Manage the assessment and reporting on supplier’s performance at QC check stage.
- Lead the Quality team to put in place factory improvement plans/ corrective action, with clear requirements to support improve bulk production, monitor and report on progress.
- Ahead of each season liaise with the logistics team to select product for QC checks at UK DC using the supplier performance report to inform decisions.
- Ensure any 3rd party QC requirements are passed to the QC team and fulfilled.
- Follow up Pre- Final inspection.
- To keep all necessary documents and quality SOP.
- Lead all quality staff.
- Ultimately ensure final product quality.
Head of Quality: The Person:
The ideal candidate will have
- Proven record of managing quality across multi-products
- Strong experience in working in Bangladesh with factories and suppliers
- Experience with working for a retailer
- Strong experience in pre-production, online & finishing Q.C systems
- Strong understanding of garment quality standards and necessary testing requirements
- Experience of working with production set-up in factories
- Understanding of test reports and approvals
- Experience of formal AQL systems and reports
- Experience in leading teams and managing challenging situations
- Strong interpersonal skills
- Excellent communication skills to all levels of the business – written and verbal, with accuracy and attention to detail.
- Use initiative and instigate action when needed
- Effective decision maker
If this sounds like you, please apply in confidence.